Frequently Asked Questions

Zaiphr specializes in artificial intelligence consulting and development services for Canadian businesses. We help companies implement AI solutions that integrate with their existing tools (Microsoft 365, Salesforce, Power BI, Slack) to automate processes, increase efficiency, and drive growth. Our services include AI strategy consulting, custom AI tool development, process automation, and hands-on training.

We work with small to medium-sized Canadian businesses across various industries looking to leverage AI for competitive advantage. Our ideal clients are forward-thinking companies ready to embrace intelligent automation and willing to invest in technology that drives real results. We work with businesses in professional services, e-commerce, manufacturing, healthcare, financial services, and more.

Getting started is simple:

1. Book a Free Consultation: Schedule a 15-minute call using our contact form or by emailing info@zaiphr.ai
2. Discovery Session: We'll discuss your business challenges, goals, and explore where AI could add value
3. Proposal: We'll provide a clear proposal outlining scope, timeline, and investment
4. Implementation: Once approved, we begin work and keep you involved throughout the process

Yes, absolutely. The initial 15-minute consultation is completely free with no obligation. This brief call helps us understand your needs and determine if we're a good fit to work together. There's no pressure, no sales pitch—just an honest conversation about whether AI makes sense for your business.

Project costs vary based on scope, complexity, and timeline. As a general guide:

• Strategy Consultations: Starting at $500 for initial assessments
• Small Automation Projects: $2,500 - $10,000 (simple workflow automation, chatbot development)
• Medium AI Solutions: $10,000 - $30,000 (custom AI tools, multi-system integrations)
• Enterprise Solutions: $30,000+ (comprehensive AI implementations, ongoing support)
• Training Programs: Custom pricing based on team size and duration

We provide detailed proposals with transparent pricing before any work begins. Payment terms typically include a deposit, milestone payments, and final payment upon delivery.

Most projects include:

• Discovery and requirements gathering
• Solution design and architecture
• Custom development and integration
• Testing and quality assurance
• Documentation and training materials
• Deployment and implementation support
• Post-launch support (typically 30 days)

Specific deliverables are outlined in your project proposal.

Yes. All projects include 30 days of post-launch support. After that, we offer ongoing support and maintenance packages tailored to your needs. This can include bug fixes, updates, optimization, monitoring, and feature enhancements. Support packages are available on monthly retainer or hourly basis.

We're flexible and can often phase projects to fit budget constraints. During our discovery session, we'll discuss your budget openly and recommend an approach that delivers value within your investment capacity. Sometimes this means starting with a smaller pilot project and expanding based on results.

We specialize in integrating AI with popular business platforms including:

• Microsoft Ecosystem: Microsoft 365, Power Automate, Power BI, Azure AI
• CRM Platforms: Salesforce, HubSpot, Dynamics 365
• Communication Tools: Slack, Microsoft Teams, Discord
• Data Platforms: SQL databases, data warehouses, analytics tools
• AI Frameworks: OpenAI, Anthropic Claude, custom machine learning models
• Development: Python, JavaScript/TypeScript, APIs, cloud services

If you use other tools, we're adaptable and can likely integrate with them.

Not necessarily. We can work with what you have or help you set up new infrastructure if needed. Many of our solutions leverage cloud-based platforms that don't require significant on-premises infrastructure. We'll assess your current setup during discovery and recommend the most practical approach.

Yes, that's a core part of our approach. We design solutions to integrate seamlessly with your existing tech stack rather than requiring you to replace working systems. We'll assess your current tools and design integrations that enhance—not disrupt—your workflows.

Security is a top priority. We follow industry best practices including data encryption, secure API connections, access controls, and compliance with relevant regulations. For sensitive industries (healthcare, finance, legal), we implement additional security measures as required. We'll discuss your specific security requirements during discovery.

We prioritize data privacy and comply with Canadian privacy legislation including PIPEDA. We can implement solutions with Canadian data residency where required. For clients in regulated industries, we ensure implementations meet industry-specific compliance requirements. See our Privacy Policy for detailed information.

Timeline varies by project complexity:

• Strategy Consultations: 1-2 weeks
• Simple Automation: 2-4 weeks
• Custom AI Tools: 4-8 weeks
• Complex Integrations: 8-16 weeks
• Enterprise Solutions: 3-6 months

We'll provide a detailed timeline in your project proposal. Timelines depend on project scope, complexity, and your team's availability for feedback and approvals.

We follow an agile, collaborative approach:

1. Discovery: Understand your needs, goals, and constraints
2. Planning: Design solution architecture and implementation plan
3. Development: Build solution iteratively with regular check-ins
4. Testing: Rigorous testing and quality assurance
5. Deployment: Implement solution in your environment
6. Training: Train your team on using the solution
7. Support: Provide ongoing support and optimization

You're involved throughout the process with regular updates and opportunities for feedback.

We handle the technical heavy lifting, but we need your input for:

• Initial discovery and requirements (2-3 hours)
• Regular check-ins and feedback sessions (30-60 minutes weekly)
• Testing and validation of deliverables (varies by project)
• Final approval and sign-off

Most clients find the time commitment manageable and appreciate staying involved in the process.

Scope changes happen—we're flexible. If you want to adjust scope mid-project, we'll discuss the impact on timeline and budget. Minor adjustments can often be accommodated within the original scope. Significant changes will be documented in a change order with updated timeline and pricing before proceeding.

This varies by solution type. Simple automation projects often show immediate time savings once deployed. More complex AI implementations may take 30-90 days to optimize and show full results as the system learns from your data and your team adopts new workflows. We'll set realistic expectations in your project proposal.

We cannot guarantee specific ROI or results as outcomes depend on many factors beyond our control (data quality, user adoption, business context, etc.). However, we base our recommendations on proven technologies and industry research. We'll provide realistic projections based on similar implementations and work with you to maximize results. See our Disclaimer for more details.

We include testing, refinement, and 30 days of post-launch support to ensure solutions work as intended. If issues arise, we'll work with you to resolve them. Our goal is your success—we're invested in delivering solutions that work. Most issues can be resolved through optimization, additional training, or minor adjustments.

As a growing consulting practice, we're building our portfolio of client case studies. What makes our approach unique is that we use AI agents daily to run our own business—this is our proof of concept. The tools and workflows we've built for ourselves demonstrate our capabilities and inform our client recommendations. We're happy to discuss specific examples during your consultation.

You'll work directly with our certified AI engineers—the people who will actually build your solution. No sales teams, no project managers playing telephone, no offshore developers. You get direct access to experienced engineers who understand your business and are committed to your success.

Yes. Our team holds professional AI engineering certifications and has practical experience building and deploying AI solutions. We're not just consultants who talk about AI—we're engineers who build it daily.

While we're based in Canada and primarily serve Canadian businesses, we can work with international clients on a case-by-case basis. Our focus on Canadian businesses allows us to understand local regulations, business culture, and market conditions. For international projects, we'll discuss specific requirements during consultation.

We operate as a remote-first consulting practice, which keeps our overhead low and allows us to serve clients across Canada efficiently. All meetings can be conducted via video call, phone, or email. For larger projects, in-person meetings can be arranged as needed.

Three key differences:

• We Practice What We Preach: Our entire business runs on AI agents. We're not selling theory—we're sharing what actually works.
• Direct Access to Engineers: You work directly with the people building your solution, not through layers of project managers.
• Honest Assessments: We tell you the truth about where AI makes sense and where it doesn't. Sometimes the best solution isn't the fanciest one.