Privacy Policy

1. Introduction

Zaiphr Consulting Services ("Zaiphr," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name
• Business Information: Company details, industry, project requirements
• Communication Records: Messages sent through our contact forms or email
• Project Data: Information shared during consultations and project development

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, navigation paths
• Cookies: Small data files stored on your device (see Cookie Policy below)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide AI consulting and development services
• Communication: To respond to inquiries and provide customer support
• Project Management: To plan, develop, and deliver custom AI solutions
• Business Operations: To improve our services and website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send newsletters or updates (with your consent)

4. Data Storage and Security

We take the security of your information seriously and implement appropriate technical and organizational measures:

• Encryption: Data transmitted to and from our website is encrypted using SSL/TLS
• Access Controls: Limited access to personal information on a need-to-know basis
• Canadian Data Residency: Where required, we offer Canadian data storage options
• Regular Security Audits: Ongoing assessment of our security practices

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist in business operations (e.g., hosting, email services)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data in a structured format
• Restrict Processing: Request limitation of how we process your information

To exercise these rights, please contact us at info@zaiphr.ai

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

If you are accessing our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada. By using our services, you consent to such transfers.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data may be retained for the duration of our business relationship and for a reasonable period thereafter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Zaiphr Consulting Services
Email: info@zaiphr.ai
Phone: (506) 899-0558
Location: Serving Canada

14. Canadian Privacy Compliance

Zaiphr is committed to compliance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws where applicable.